SkinDivaEsthetics 

SKINCARE & BODY CONTOURING

Follow Our 

Guidelines

Refine your skin with help from SkinDivaEsthetics

 Skin Care & Body Contouring

 in Brea, California.

562-347-3587

Our Policies

Here at SkinDivaEsthetics Skin Care & Body Contouring in Brea, California, we have policies that our clients should comply with. Browse through this page to learn more about our policies. If you have any questions, please give us a call today.

**Disclaimer**

Please keep in mind that every client is different in response to any skincare or body contouring treatments, depending on your age, health and lifestyle habits. Individual results may vary and no guarantees can be made. However, you must adhere to the before and after care guidelines for any services rendered to get the best results of your treatment. We will discuss your treatment(s), expected results, possible risks, costs, and alternative options with you during your visit. Statements provided in this website are for informational purposes only and do not constitute medical advice. The content here is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition before any services are rendered. Never disregard professional medical advice or delay in seeking it because of something you have read here.

Appointments

  1. You will be given a courtesy call or text reminder the day before your appointment. However, please let us know if you need to cancel an appointment at least 12-24 hours in advance. This allows enough time to call someone on the cancellation list or book another client for that time slot.


If you need to call after business hours to cancel please send an email or text at 562-347-3587. You may text us anytime up until 12AM midnight Monday-Sunday.


NOTE: If a client repeatedly cancels with less than 12-24hour notice OR no-shows their appointment they may be asked to either: provide a credit card number to have on file to bill per session missed, or pre-pay for the service next time.  Prepaid packaged sessions will be forfeited a missed session(s) for repeated cancellations.


If you have to be more than 10 minutes late, we understand things can happen. However, you may have to reschedule depending on when the next appointment is scheduled after yours or have your service shortened. This ensures that all clients have adequate time for their services. Cancellation policies are put in place to protect clients that are on time, keep their appointments, or notify in a timely fashion when they need to cancel/reschedule. An appointment that is made and not kept causes us to lose valuable time and keeps another client from being able to come in.



Health Conditions

Please make sure that you read any contraindications (conditions that are not recommended for a service) which are posted on this website for most treatments, before scheduling a service. Your health history will be reviewed and if there may some issue or concerns, rescheduling or modifying your treatment may be suggested according to your needs and safety.

Refunds

All sales are FINAL including product sales. Should you make a purchase through SkinDivaEsthetics Skin Care & Body Contouring  and change your mind, you may exchange for another service of equal or lesser value. The only exception is if there was a mistake in credit card transaction or you have a medical condition which disqualifies you for a certain service. In that case, a doctor's note may be required from you.


Returned Check Fees

A $35.00 non-sufficient fee on returned checks will be billed to you should your checks not cover your service. Please make sure you have sufficient funds in your bank account before services are rendered.

We appreciate your business and look forward in making your appointments a wonderful experience!

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